Images that have been moved on your system will no longer show up in your software. Your PhotoReflect software becomes linked to the location where the images were added from when the Event was created. If a customer places an order on one of these events you will receive the error message ‘The following files could not be located’ when you try to print or Edit and Proof the order. The steps below will walk you through changing the path of the images that cannot be located by your PhotoReflect software.
Once you are in the Order Proofing page you will have many options you can utilize to edit your photos. There are basic functions such as scaling, orientation, and color correcting and more advanced functions like turning an image to black and white or adding a template. (Please Note: The modifications you make to the photos in your order are non-destructive which means the changes will not be applied to the original images.)
If you have any questions, please email our PhotoReflect care team at firstname.lastname@example.org.
Thank you for using PhotoReflect!